Refund, Returns and Cancellation Policies:We want you to be satisfied. Our return policy works like this: Return the parts within 20 days of invoice. Call For RMA # within 7 Days of receiving defective or wrong item. Shipping fees are not refundable. All returns must be in original packaging and re-sellable, sorry no returns on electrical parts. Defective parts or parts sent to you in error will be exchanged or refunded in full. Some items may require a re-stocking fee. Please contact us if an item needs to be returned.